Privacy Policy

This Privacy Policy explains how Citheon ("we," "us," or "our") collects, uses, and protects information when you visit citheon.ai or use our services.

1. Information we collect

We collect information you provide directly to us, including your name, email address, website URL, business details, and the questions you submit through our audit request form or other contact channels. We also automatically collect limited technical data such as your IP address, browser type, device information, and pages visited, through standard web analytics.

2. How we use your information

We use the information we collect to:

• Provide, operate, and improve our services, including performing AI visibility audits;
• Respond to your inquiries and communicate with you about your request;
• Send service updates and, where you have consented, marketing communications;
• Analyze usage to improve our website and offerings;
• Comply with legal obligations and protect against fraud or misuse.

3. How we share information

We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf (such as hosting, analytics, email delivery, and payment processing), under contractual obligations to protect your data. We may also disclose information where required by law or to protect our legal rights.

4. AI engines and third-party tools

To deliver our services, we may submit queries to third-party AI platforms (such as ChatGPT, Gemini, Perplexity, and Claude) and analytics providers. The information submitted is limited to what is necessary to perform the audit and is subject to those providers' own terms and privacy practices.

5. Cookies

Our website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings; disabling them may affect site functionality.

6. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing or request data portability. To exercise these rights, contact us at hello@citheon.ai. If you are in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

8. Data security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

We operate internationally, and your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place.

10. Children's privacy

Our services are intended for businesses and are not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

12. Contact

Questions about this policy can be sent to hello@citheon.ai.

This policy is provided as a general template and does not constitute legal advice. Have it reviewed by qualified counsel for your jurisdiction (including GDPR, CCPA, or other applicable laws) before relying on it.